FAQs

Our caregivers can provide both medical and non-medical care. This includes, but is not limited to:

• Skilled Nursing Services
• Physical Therapy Services
• Occupational Therapy Services
• Medical Social Work Services
• Home Health Aide / Personal Care Services
• Private Duty Care
• Routine inspection of homes for quality check and to obtain patient feedback.
• Coordination of homecare supplies and equipment as per needs
• Hygiene
• Meal preparation
• leaning
• Transportation
• Companionship
• Errands
• Shopping
• Medication reminders
• Coordination of hospice care when required
• Alzheimer’s care
• Respite care

At Top Aid Healthcare, INC we pride ourselves in providing quality professional healthcare that spans almost all aspects of healthcare. Our staff is available 24 hours a day, seven days a week. We offer free in-home consultations and home safety evaluations at the start of care and routinely thereafter based on the client’s needs. Furthermore, our caregivers and healthcare professionals are regularly supervised and undergo regular in-service programs to keep them up to date with emerging trends in healthcare.

Our caregivers undergo thorough interviewing, testing, and screening prior to employment. This includes performance of multiple background checks, reference checks, license verifications where applicable, driver record screenings, certificate verification and a formal orientation. Additionally, caregivers are regularly supervised and evaluated by management to help ensure that you or your loved one is receiving the attention they deserve.

This depends on individual needs. Top Aid Healthcare, Inc coordinates billing with Long-term Care insurances, and Workers’ Compensation. We also accept personal payment for services.

Top Aid Healthcare, INC personnel are available to answer the phone 24 hours a day, seven days a week, including holidays and weekends. An RN is also on-call 24 hours a day, seven days a week. certified pharmacists at are requested hours within the week. Call your local office with any questions or concerns you have!

At Top Aid Healthcare, INC, our goal is for caregivers to be available to start on a case within 24 hours, and often on the same day.

“Skilled” nursing care follows a specific plan of care under the supervision of a Physician, Nurse (RN/LPN/LVN), or Therapist, and involves home healthcare services such as nursing care; physical, occupational, speech, and respiratory therapies; as well as social services and hospice care. Skilled medical care in the home can help provide a comforting solution to residing in a hospital, nursing home, or assisted living community.

“Non-skilled” or “Non-medical” care typically refers to companion and personal care activities such as bathing, grooming, dressing, as well as assistance with meal preparation, light housekeeping, and running errands. It could also include medication reminders, assistance with ambulation, and transportation to medical appointments. These types of services are typically provided by Home Health Aides (HHAs) or Certified Nursing Assistants (CNAs), and can be arranged for anywhere from a few hours to 24-hours a day. “non-skilled” or “Non-medical” care is often sought by the elderly, individuals with disabilities, and those transitioning from a hospital or medical facility to home.

Contact us through our 24 hours telephone service or send us an email at [email protected] A representative will be in touch with you that same day. You can also click on the Contact Us link on our website and simply fill out the short form. We will get back to you promptly and get in touch with your Primary Care Physician to develop a comprehensive plan of care that will address your needs or your loved one’s needs.